About Wind Energy Holding
Wind Energy Holding (WEH), a blue-chip company is one of the leading renewable energy providers in Thailand and Southeast Asia. They are pioneers of Thailand’s renewable energy industry building the country’s first and largest onshore wind projects and have one of the most experienced renewable energy teams in the region. WEH have the single largest wind power portfolio in Southeast Asia with 270 turbines and an operational capacity of 717MW.
What were the challenges Wind Energy Holding were experiencing?
The main challenges that WEH faced were manual administrative processes and a large volume of daily phone calls received by operational control. Spreadsheets were used for call logs and training documentation wasn’t recorded effectively, so it was difficult to see who was qualified to work or had been inducted. Thai people have longer complex names, so it was also difficult to ascertain if a certain worker was person A or person B, especially when some go refer to themselves by a nickname.
On average 10-15 contractors or sub-contractors were working daily across the site and it was difficult for operational control to capture all the required information, where people were located and what people are doing. Checking and cross-referencing information was a cumbersome error prone process and there was no way of accessing important information with ease due to the manual processes.
WEH could not hold contractors accountable due to information gaps or lack of gated site access. This was a stressful scenario for operations control having to deal with a dual role, inefficient processes, and distractions from high call volumes.
Whilst following a European standard for the control of works, WEH needed a seamless connected automated system that would streamline operational control and deliver higher levels of compliance. They tendered out to the market to source a suitable solution and Skylark was selected as their preferred supplier.
How did Skylark Control help?
Skylark has enabled Wind Energy Holding to eradicate the administrative burden they were experiencing, bring efficiencies and improve compliance.
Key outcomes
- Daily call volumes have been reduced by 98% Operational control can now focus on their primary role
- Workforce is mobilised so they can access operational control anywhere 24/7 Team morale and productivity has increased
- Site access for contractors can now be managed with ease
- Workers can be inducted quickly and compliantly via the mobile app Zeros reports of people not being inducted
- Critical documentation e.g., risk assessments method statements can be easily accessed Accurate data capture and no safety rule violations
- Safer systems of work and improved compliance Trackability, traceability and auditability